Our Support Center answers commonly asked questions regarding 6YA Memberships & using the service.
What is 6ya?
What is 6ya? What should I expect?
What categories are available?
How do you select Experts for Activation on 6YA?
Will the Expert solve my issue that I am having with the product?
How 6ya works?
How do I talk to an Expert using the website?
How do I talk to an Expert using the app?
How do I change my phone number?
I don’t have a smartphone. Can I use a landline phone number?
Can I message a 6ya Expert via text?
I tried to call an Expert but no Experts were available
Plan & Charges
How do I cancel my subscription?
How do I purchase a plan?
I purchased a subscription plan. Why am I still being charged for a call?
Using the Service
Common Login & Account Access issues
I did not receive a call from an Expert
How do I make a video call?
Adding a tip or rating for the Expert
How do I use 6ya on my Android device?
How do I use 6ya on my iPhone?
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