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Customer Support Center

Our Support Center answers commonly asked questions regarding 6YA Memberships & using the service.

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What is 6ya?

What is 6ya? What should I expect? What categories are available? How do you select Experts for Activation on 6YA? Will the Expert solve my issue that I am having with the product?

How 6ya works?

★ How do I talk to an Expert using the website? ★ How do I talk to an Expert using the app? How do I change my phone number? I don’t have a smartphone. Can I use a landline phone number? Can I message a 6ya Expert via text? I tried to call an Expert but no Experts were available

Plan & Charges

★ How do I cancel my subscription? ★ How do I purchase a plan? I purchased a subscription plan. Why am I still being charged for a call?

Using the Service

★ Common Login & Account Access issues ★ I did not receive a call from an Expert ★ How do I make a video call? Adding a tip or rating for the Expert How do I use 6ya on my Android device? How do I use 6ya on my iPhone? See all 9 Articles >>
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