Why is the call duration in the app's call history different from my cell phone log?

The final recorded time of a call you take from 6ya will slightly differ between the app's call history and your cellular call log (outside of the app). Note that your cell phone starts its timer immediately once you accept a call. This includes the time spent with our automated system prior to being connected with the customer. The app will start its timer once you can engage with the customer on the line.

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