Customer Resources

What is 6ya?

• What is 6ya? What should I expect?
• What categories are available?
• How do you select Experts for Activation on 6YA?
• Will the Expert solve my issue that I am having with the product?

How 6ya works?

• ★ How do I talk to an Expert using the website?
• ★ How do I talk to an Expert using the app?
• How do I change my phone number?
• I don’t have a smartphone. Can I use a landline phone number?
• Can I message a 6ya Expert via text?
• I tried to call an Expert but no Experts were available

Plan & Charges

• ★ How do I cancel my subscription?
• ★ How do I purchase a plan?
• I purchased a subscription plan. Why am I still being charged for a call?

Using the Service

• ★ Common Login & Account Access issues
• ★ I did not receive a call from an Expert
• ★ How do I make a video call?
• Adding a tip or rating for the Expert
• How do I use 6ya on my Android device?
• How do I use 6ya on my iPhone?

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