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Customer Resources

What is 6ya?

  • What is 6ya? What should I expect?
  • What categories are available?
  • How do you select Experts for Activation on 6YA?
  • Will the Expert solve my issue that I am having with the product?

How 6ya works?

  • ★ How do I talk to an Expert using the website?
  • ★ How do I talk to an Expert using the app?
  • How do I change my phone number?
  • I don’t have a smartphone. Can I use a landline phone number?
  • Can I message a 6ya Expert via text?
  • I tried to call an Expert but no Experts were available

Plan & Charges

  • ★ How do I cancel my subscription?
  • ★ How do I purchase a plan?
  • I purchased a subscription plan. Why am I still being charged for a call?

Using the Service

  • ★ Common Login & Account Access issues
  • ★ I did not receive a call from an Expert
  • ★ How do I make a video call?
  • Adding a tip or rating for the Expert
  • How do I use 6ya on my Android device?
  • How do I use 6ya on my iPhone?
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